Comcast and NLX partner to transform customer experience

Comcast’s Customer Experience team is piloting NLX’s technology to transform interactive communications with customers.

NLX had the distinguished privilege of being selected as one of eight startups to participate in the prestigious Comcast NBCUniversal LIFT Labs Generative AI Accelerator. Chosen from hundreds of applicants from over twenty countries, the companies were identified for their relevance to Comcast NBCUniversal, the quality of the founding team, and their experience working with other major enterprises.

“Given the caliber of the startups selected for the LIFT Labs Accelerator, it’s no surprise that we have identified growth opportunities for each one of them,” said Sam Schwartz, Chief Business Development Officer, Comcast.

During the six-week program, NLX worked side-by-side with teams at Comcast, NBCUniversal, and Sky to share insights and scope out projects that demonstrate the power and relevance of their technology to large enterprises.

“By week two we had already started the procurement process and by halfway through the program we had built a pilot side-by-side with the business units," said Andrei Papancea, CEO and Founder of NLX. The Fortune 30 company is piloting NLX’s technology to transform interactive communications with its customers.

"Our Comcast partners have been nothing short of amazing in helping us navigate the complexities of the organization, while somehow squeezing in lots of fun networking events with the rest of the cohort companies."

Though the accelerator ends Thursday, June 29th, we're excited to continue working with Comcast NBCUniversal to execute our pilots and explore evolving it into long-term a partnership.

Learn more about the accelerator and NLX's role here: